Abstract

This research aims to analyze the level of damage and identify factors causing damage AMDK 220ml that occurred on March 13 to 11 April 2017 at PT. Tujuh Impian Bersama. The company is engaged in bottled drinking water industry (AMDK) with Al Qodiri brand. This research uses descriptive statistical research model. The analysis used is Statistical Process Control (SPC) and Kaizen. The results of the analysis show that the quality control of the product is beyond the control limits set. The most damage type is dent pack as much as 239pcs. From the causal diagram can be known factors causing damage from the most dominant include machinery, raw materials, humans, and methods. Based on the kaizen implementation tools, the recommendations for improvement are routine maintenance and re-adjustment of production machines, more rigorous selection of suppliers with more stringent standards, and improved human resource performance through supervision and briefing.

Keywords: Bottled Water, Kaizen, Quality Control, Statistical Process Control